Support Center

Password of the shopping cart

Last Updated: Aug 05, 2016 08:14AM PDT
An Email Address and Password are needed to complete the purchase order for ACD Product. Please note that the Email Address and Password of the Order Account created in the Digital River's shopping cart is different from the acdID Account you created for product registration. 

Order Form in the shopping cart provided by ACD Systems' online shopping partner, Digital River will require a password that must be between 8 to 32 characters. and it also must include three of the following:
  • Upper case letter
  • Lower case letter, numbers
  • Special characters: ! @ # $ % ^ * ~ : ; & > < [ ] { } | - _ + = ?

For example, following password will be accepted by Digital River's order form:

The length of the string is 9 characters which is between 8 and 32 letters. This string also includes upper case letter A, lower case letter q, number 8 and special character of $. 

Please DO NOT use this string as your password, as it is used for example only.

With your email address and password created for the purchase of the order, you can look up the order status from this order help page.


Contact us

  • Email Customer Care
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found